About

I’m a Senior Product Designer specializing in complex systems across finance, healthcare, and education. My work focuses on usability, accessibility, and clarity in real-world environments shaped by regulation, scale, and legacy constraints.

I’ve led design on enterprise platforms, telehealth products, and data-driven instructional tools, partnering closely with cross-functional teams to translate ambiguity into scalable, actionable solutions. I value thoughtful decision-making, collaborative problem-solving, and design work that lasts beyond launch.

Core Competencies

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Systems-Level Design

Expert in creating cohesive design systems that ensure consistency and scalability across platforms.

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User-Centered Approach

Focus on understanding user needs to create intuitive and accessible interfaces.

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Legacy Platform Modernization

Skilled in updating outdated systems to meet current technological standards and user expectations.

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Decision-Support Interfaces

Design interfaces that aid users in making informed decisions in complex environments.

Professional Journey

Vaco

APRIL 2025 – SEP 2025

Product Design Consultant

  • Led end-to-end product design for KPEYEZ, a SaaS analytics platform for multifamily property management, from brand identity to interactive dashboards.
  • Built Figma component library & design system aligned with MUI tokens, ensuring scalable, consistent UI across modules.
  • Designed analytics dashboards for leasing agents, regional managers, and asset managers, focusing on funnel metrics, occupancy, and revenue optimization.
  • Developed go-to-market assets (LinkedIn campaigns, promo videos, and slide decks) in collaboration with marketing, increasing visibility for product launch.
  • Partnered with engineering & business leads to align roadmap, streamline workflows, and integrate user feedback into iterative releases.

BNY

July 2024 – July 2025

Graphic and UX Design III, Treasury Services

  • Directed UX design for BNY Mellon’s Benefits Disbursements product, transitioning a legacy mainframe system to a web-accessible platform, enhancing usability and engagement for diverse user groups.
  • Designed and launched a comprehensive new dashboard for internal operations users, providing real-time insights and actionable data expected to streamline benefits management and improve decision-making processes.
  • Integrated modern payment management capabilities, including tokenized payments and partnerships with platforms like MoCaFi, enabling secure, efficient, and innovative disbursement methods, anticipated to reduce transaction times and enhance user trust.
  • Conducted user research with high-profile partners, including Lockheed Martin, to gather actionable insights that informed design strategies and ensured alignment with varied stakeholder needs.
  • Developed advanced verification and auditing capabilities, enhancing security and compliance, projected to increase client confidence and adoption.
  • Streamlined user workflows, redesigning core interfaces to reduce friction and optimize the experience, targeting measurable reductions in processing time for benefit disbursements.
  • Collaborated across cross-functional teams in an agile environment, integrating partner feedback to prioritize MVP features and guide iterative design cycles.

Carnegie Learning

Feb 2024 – July 2024

Design and UX Lead, Research and Development

  • Led UX/UI design initiatives for the Gates Foundation’s research project, focusing on enhancing MEP (Mathematics Education Program) drivers for Black, Latino, and low-income K-12 students, ensuring equitable access and engagement in digital math instructional materials.
  • Designed an interactive drawing tool for graphing, enabling students to engage with complex math concepts through intuitive, hands-on digital experiences.
  • Conducted user research with educators and students, gathering insights to inform iterative design processes and prioritize features addressing equity barriers in education.
  • Collaborated with cross-functional teams, ensuring alignment with educational standards and the Gates Foundation’s research objectives.

Truefit

Oct 2022 – Oct 2023

Senior Product Designer

  • Collaborated within cross-functional teams in an agile environment to redesign a dermatology telehealth app, achieving a significant 32% reduction in lead time between provider and patient visits.
  • Integrated advertising with prominent brands such as CeraVe, Neutrogena, and Aveeno, resulting in a notable 10% increase in engagement in partnership sales.
  • Optimized workflows to enhance patient data security by implementing robust HIPAA-compliant practices. Additionally, integrated accessibility best practices, fostering a secure and inclusive patient care environment that resulted in a marked increase in patient satisfaction.
  • Streamlined workflows in SaaS and hybrid SaaS models within the legal sector, significantly reducing acquisition time for licenses between private companies and government bodies.
  • Collaborated on integrated product design, aligning digital features with physical product specifications.
  • Led discovery workshops, integrating design thinking methodologies to gather both qualitative and quantitative data. Utilized insights to drive information architecture, select MVP features, and develop prototypes for rigorous validation and UA testing.

Carnegie Learning

Nov 2017 – Oct 2022

Principal Designer

  • Served as the lead designer for LiveLab, collaborating closely with product managers to conduct end-to-end research and design for a groundbreaking pilot product aimed at enhancing in-classroom lab sessions.
      • Achieved 75%+ adoption by educators in their lab sessions, indicating widespread acceptance.
      • Survey results from educators revealed a significant impact, with 90% reporting a transformative change in how they facilitate lab sessions.
      • Fueled increased usage of companion products, with 40% reporting using them more often with students after the introduction of LiveLab.
      • LiveLab received the Breakthrough Ed Tech award for Best Use of AI.
        Addressed complex pedagogical issues while maintaining WCAG AA compliance.
  • Orchestrated and guided design thinking sessions with cross-functional teams, stakeholders, and users.
  • Established and managed an integrated design and illustration system.
  • Assumed a leadership role in recruiting and guiding junior designers
  • Managed budgets and schedules for freelance creatives.

Level Agency

May 2012 – Nov 2017

Art Director

  • Orchestrated the design initiative for Cuisine Solutions in collaboration with Starbucks, resulting in the prestigious American Graphic Design Awards for Internet Design.
  • Led the redesign of the company brand, creating and maintaining a comprehensive design system to enhance competitiveness in the digital advertising space.
  • Directed projects encompassing web and mobile applications with a strong emphasis on degradation, usability, and conversion-centric design.